TERMS AND CONDITIONS - LICENSE AGREEMENT

This ONLINE SUBSCRIber TERMS AND CONDITIONS AND LICENSE AGREEMENT (the “Agreement”), is made and entered into as of the __ day of _______ 20__ (the “Effective Date”), by and between CenterLynx Corporation, a North Carolina corporation with offices located at 118 Rocklyn Lane, Apex, North Carolina 27502-4126 (“CLC”) and the subscriber set forth on the signature page hereto ("Subscriber").

ARTICLE I: LICENSE; SCOPE

Section 1.01 – License: In consideration for payment of the fees set forth herein, CLC hereby grants to Subscriber and Subscriber hereby accepts from CLC, a personal, non-transferable, non-exclusive license during the term of this Agreement to access and use via the Internet, the Software, solely for Subscriber's internal business purposes, on the terms and subject to the conditions as set forth herein. 

Section 1.02 – Access and Password: Subscriber, at its own expense, shall be responsible for procuring all hardware and connectivity necessary to access and use the Software and Services, including, without limitation, (i) computer hardware and equipment, (ii) third party software such as web browsers, (iii) Internet access services, and (iv) telecommunications services.  Subscriber shall access the Software and Services only using the Password.  Subscriber hereby accepts responsibility for, and shall be liable for, all access to the Software and Services in connection with the Password.  Subscriber shall be solely responsible for the confidentiality and maintenance of the Password.  Subscriber shall not assign the Password and all assignments of the Password by Subscriber shall be void.

Section 1.03 – Authorized Use: Subscriber shall take all necessary actions to prevent (i) Unauthorized Users from accessing the Software and Services and from using the Password and (ii) Unauthorized Access to the Software, Services and Password.

Section 1.04 – User Limit: Subscriber shall prevent concurrent access to the Software and Services using the Password by more Users than the User Limit.

Section 1.05 – Subscriber Data: Subscriber hereby grants CLC a worldwide and non-exclusive license to use, reproduce, and modify the Subscriber Data, in whole or part, for the purpose of maintaining the Software or performing the Services hereunder.  CLC shall not have the obligation to access, review, store or maintain the Subscriber Data.  Subscriber shall be solely responsible for uploading, converting, storing and maintaining the Subscriber Data.

Section 1.06 – Proper Use:  Subscriber shall be responsible for its use of the Software and Services in accordance with the applicable Documentation. Such Documentation may be amended from time to time by CLC or its licensors, in their sole discretion. Subscriber shall not use the Software or Services in conjunction with any data, information or other materials that (i) violate any applicable laws, rules or regulations and (ii) infringe upon or misappropriate any intellectual property or proprietary right of others.

Section 1.07 – General Practices: Subscriber acknowledges that CLC may establish general practices and limits concerning use of the Software and Services from time to time. Subscriber acknowledges that CLC reserves the right to restrict Subscriber’s use of the Software and Services, which exceeds limits set by CLC. In lieu of such restriction Subscriber may elect to terminate this Agreement,  in which case CLC will refund the pro rata portion of any fees that may have been paid by Subscriber for use of the Software and Services, which has not been provided as of the date of such termination.

ARTICLE II:  SERVICES

Section 2.01 – Online or Telephone Support: During the hours of 9:00 a.m. through 5:00 p.m. Eastern Standard Time, Monday through Friday (excluding CLC holidays), CLC will provide, free of charge, a reasonable number of hours of electronic mail, chat or other online support or telephone support in the form of consultations, assistance and advice concerning use of the Software or, with regard to Default Resolution Service, correction of a Default ("Online or Telephone Support").  If Subscriber requires an excessive amount of Online or Telephone Support, as reasonably determined by CLC, Subscriber shall, at Subscriber’s sole expense and at CLC's then current rates, complete additional training on the use of the Software and Services.  If Subscriber fails to complete such training, then CLC shall have the right to limit, in CLC's sole discretion, the number of hours of Online or Telephone Support provided to Subscriber or eliminate such services altogether.

Section 2.02 – Initial Training: During the hours of 9:00 a.m. through 5:00 p.m. Eastern Standard Time, Monday through Friday (excluding CLC holidays), CLC will, free of charge, train Subscriber and its Users to use the Software and Services via up to ___ hours of remote access consultation by a toll free telephone number and up to two (2) hours of remote computer desktop access.  Such training shall include reasonable instruction and training of Users concerning using and accessing the Software and Services and instructions and guidelines on performing functions and processes within the Software and Services. Such training shall only be available for a period of thirty (30) days following the Effective Date and any of such training services not used by such date shall be forfeited.

Section 2.03 – Defect Resolution: CLC shall use commercially reasonable efforts to correct Defects ("Defect Resolution Service") in the Software and Services within a reasonable time after such Defect is reported by Subscriber to CLC as follows:

(a)           Problem Reporting:  Upon discovering a Defect, Subscriber shall report the Defect to CLC ("Service Request"). 

(b)           Online or Telephone Support:  Within eight (8) hours after receiving a Service Request, CLC shall provide Online or Telephone Support concerning correction of the Defect.

(c)           Off-Site Support: If a Defect is not corrected through Online or Telephone Support within a reasonable time after receiving a Service Request, CLC shall conduct tests and analyses at CLC's facilities designed to reproduce, isolate and correct the Defect using data and information provided to CLC by Subscriber (“Off-Site Support”).

(d)           Additional Support:  If a Defect is not corrected through Off-Site Support within a reasonable time after receiving a Service Request, CLC shall use commercially reasonable efforts to implement work around processes designed to minimize the impact of the Defect.

The Defect Resolution Service shall be available twenty-four (24) hours a day, seven (7) days a week (excluding CLC holidays).  Subscriber shall cooperate with CLC as reasonably necessary for CLC to perform such Defect Resolution Services, including, without limitation, by providing data and information required by CLC to reproduce, analyze and correct Defects.

Section 2.04 – Representative: Subscriber shall appoint one User as the primary representative of Subscriber hereunder (“Subscriber Representative”).  The Subscriber Representative shall be the primary contact with CLC for purposes of enabling CLC to provide the Services.

Section 2.05 – Additional Services:  Upon request of Subscriber, CLC may provide additional and separately billable training, support or other professional services which are beyond the scope of the Services ("Additional Services"), subject to expertise and availability of CLC personnel and CLC's then current time and materials rates or block time/flat fee rates.  Any Additional Services shall be provided only pursuant to a separate written agreement between the parties.

ARTICLE III: PAYMENT

Section 3.01 – Start-Up Fee:  On the Effective Date, Subscriber shall pay the Start-Up Fee to CLC in the amount set forth on Exhibit A hereto.

Section 3.02 – Subscription Fee: On the Effective Date, Subscriber must pay the first periodic Subscription Fee to CLC. Subscriber shall pay the Subscription Fee to CLC in the amount and as set forth on Exhibit A hereto.  Subscriber shall pay the Subscription Fee in advance on a monthly or annual basis, as set forth on Exhibit A hereto.  CLC shall have the right to increase the Subscription Fee on each anniversary of the Effective Date by providing Subscriber with thirty (30) days advance written notice of the then applicable Subscription Fee.  The percentage increase in the Subscription Fee each year shall not exceed ten percent (10%) of the preceding Subscription Fee.

Section 3.03 – Taxes: Subscriber shall pay any and all applicable taxes associated with Subscriber's use of the Software and/or Services (excluding income taxes assessed against CLC).

Section 3.04 – Invoicing; Payment Terms: CLC will invoice Subscriber for all fees hereunder monthly or annually in advance.  All amounts under such invoice shall be due and payable within five (5) days after the date thereof.  Any invoiced amount (or portion thereof) which is not paid within thirty (30) days after the date thereof shall thereafter bear interest at the rate of 1.5% per month on the outstanding unpaid amount, or the maximum amount permitted by applicable law, whichever is less.  If any invoice remains unpaid for more than forty-five (45) days after the due date thereof, CLC shall have the right to suspend Subscriber's use of the Software or Service after delivery of notice thereof not less than five (5) business days in advance of such intended suspension or denial.

Section 3.05 – Audit and Reporting.  Subscriber shall maintain, during the term of this Agreement and for at least one (1) year thereafter, all pertinent books and records relating to reporting and payment under this Agreement.  Subscriber shall make such records available for inspection and copying by CLC or its representatives, up to two (2) times per contract year, during normal business hours and upon not less than five (5) business days advance notice, for the purpose of confirming Subscriber’s compliance with its obligations under this Agreement.  CLC may at its election engage an independent public accounting firm to conduct an audit of amounts due CLC under this Agreement.  If in the written opinion of such auditors there has been an under-reporting by Subscriber of more than five percent (5%) of the total undisputed amounts due during any three month period hereunder, Subscriber shall pay the costs of such audit in addition to all unpaid amounts then owing.

Section 3.06 – Credit Cards: Subscriber must keep a valid credit card on file with CLC at all times.  In the event that Subscriber's use of any Service or access to the Software exceeds Subscriber's subscription levels, CLC may (i) suspend all Services and Subscriber's access to the Software or (ii) if Subscriber has a valid credit card on file with CLC, automatically charge an amount equal to Subscriber's next Subscription Fee. Credit card information can be updated via facsimile to CLC provided that such updates must be to the attention of "CLC Billing," signed by the Subscriber Representative and include Subscriber's name and account number.

Section 3.07 – Alternative Payments: Subscriber may elect to pay the Subscription Fees by PayPal, electronic funds transfer, check or credit card.  Notwithstanding anything else herein to the contrary, payment of fees by any of the foregoing methods is subject to CLC's then current payment terms and conditions which terms and conditions are available at http://www.ctvo.net/policies/TOS.aspx and may change from time to time at the sole discretion of CLC.

ARTICLE IV:  POLICIES

Section 4.01 – Acceptable Use Policy: Subscriber acknowledges and agrees that the terms and conditions set forth in the CLC Acceptable Use Policy ("AUP") located at http://www.ctvo.net/policies/AUP.aspx are included herein and made a part hereof, as the same may be, in CLC's sole discretion, updated and amended from time to time without notice to Subscriber.

Section 4.02 – Website Terms of Use: Subscriber acknowledges and agrees that the terms and conditions set forth in the CLC Website Terms of Use ("Website Terms") located at http://www.ctvo.net/policies/TOU.aspx are included herein and made a part hereof, as the same may be, in CLC's sole discretion, updated and amended from time to time without notice to Subscriber.

Section 4.03: The cost of any AUP violation investigations will be charged to Subscriber at $99 per hour during CLC's normal business hours and at $198 per hour at all other times. I the case of any conflict between the terms of this Agreement and the AUP or Website Terms, the terms of this Agreement shall control.

ARTICLE V:  TERMINATION

Section 5.01 – Term: The initial term of this Agreement shall commence as of the Effective Date and shall continue for the period set forth on Exhibit A hereto.  Thereafter, this Agreement shall be automatically renewed for additional successive periods equal to such initial term unless either party provides the other party with written notice of termination at least thirty (30) days prior to the end of the then-current term.

Section 5.02 –Termination for Breach:  This Agreement may be terminated by either party upon a breach by the other party of any material term of the Agreement, which breach is not cured (unless such breach is incapable of cure, such as breach of the confidentiality provisions) within ten (10) days notice thereof. In addition, CLC shall have the right, in its sole discretion, to suspend, upon notice to Subscriber, Subscriber's access to and use of the Software and Services hereunder upon such uncured breach until such time as such Breach is cured.

Section 5.03 – Nonpayment: Notwithstanding anything else herein to the contrary, CLC may immediately suspend Services and Subscriber's access to the Software or immediately terminate this Agreement, all without notice, upon Subscriber's failure to pay any amount due on or before the forty-fifth (45th) day after such amount is due.

Section 5.04 – Effects: Upon the expiration or termination of this Agreement for any reason: (i) CLC shall cease providing all or any portion of the Services; (ii) Subscriber shall have no further right or license to use the Software or Services and shall cease using all or any portion thereof; (iii) Subscriber shall destroy or return (as requested by CLC) any Software, Documentation or other CLC property in possession of Subscriber; (iv) all payments that have accrued prior to the termination or expiration of this Agreement will be payable in full within ten (10) days thereof; and (v) Subscriber shall immediately remove, migrate or convert (as the case may be) the Subscriber Data from the Software (Subscriber shall be responsible for and shall pay all fees and costs in connection therewith).

Section 5.05 – No Refund: If the Agreement is terminated or cancelled, except as set forth in Section 1.07, CLC shall retain all amounts paid by Subscriber before the termination or cancellation date (as the case may be).

Section 5.06 – Survival: Termination of this Agreement shall not relieve either party of its respective obligations to the other hereunder that arose prior to the effective date of termination.  In addition, the payment obligations and provisions contained in Articles V, VI, VII and VIII shall survive the expiration or termination of this Agreement for any reason.

Section 5.07 – Transition Rights:   Upon any expiration or termination of this Agreement as provided hereunder, CLC shall use commercially reasonable efforts for a period of thirty (30) days to assist Subscriber with its transition to a new service provider.

ARTICLE VI: WARRANTY AND INDEMNIFICATION

Section 6.01 – Services Warranty:  The Services shall be performed in a professional manner and shall conform to the standards generally observed in the industry for similar services.

Section 6.02 – Software Warranty:  For a period of thirty (30) days commencing on the Effective Date (the “Warranty Period”), CLC warrants that the Software will substantially perform in accordance with the Documentation provided with the Software.

Section 6.03 – Remedies:  CLC's sole liability and obligation and Subscriber's exclusive remedy for breach of the warranties set forth in (i) Section 6.01 shall be for CLC to re-perform the applicable Service and (ii) Section 6.02 shall be for CLC to refund to Subscriber the fees paid by Subscriber hereunder for the particular Software or Service that breaches such warranty for the period of time that the breach occurred and continued.

Section 6.04 – Disclaimer: EXCEPT AS EXPRESSLY SET FORTH HEREIN, CLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, AND CLC HEREBY DISCLAIMS THE SAME.  WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CLC MAKES NO REPRESENTATION OR WARRANTY THAT THE SOFTWARE WILL OPERATE UNINTERRUPTED OR ERROR FREE.

Section 6.05 – Downtime: Subscriber hereby acknowledges and agrees that the Software and Services may be inaccessible for a period of time for purposes of maintenance, installation, updates, replacements, or backup of the Software or Services.  CLC hereby disclaims and Subscriber hereby waives any and all CLC responsibility resulting from Subscriber failure to access the Software or Services during maintenance periods.

Section 6.06 – Subscriber Data Warranty: Subscriber hereby represents and warrants that Subscriber possesses all necessary rights, title, and interest in the Subscriber Data free and clear of any encumbrances, third-party interests, and restrictions for purposes of using the Software and Services.

Section 6.07 – Limitation of Liability: CLC SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT (INCLUDING, WITHOUT LIMITATION, ANY DAMAGES FOR LOST PROFITS OR SUBSCRIBER DATA OR BUSINESS INTERRUPTION), WHETHER ARISING FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, VIRUSES OR OTHER MALICIOUS CODE, DELAYS IN OPERATION OR TRANSMISSION, OR FAILURE OF PERFORMANCE, EVEN IF CLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS PROVIDED FOR UNDER SECTION 6.03 AND CLAIMS UNDER SECTION 6.08, IN NO EVENT SHALL CLC’S AGGREGATE LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT, WHETHER ARISING IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE OR STRICT LIABILITY) EXCEED AN AMOUNT EQUAL TO THE FEES PAID BY SUBSCRIBER HEREUNDER IN THE ONE YEAR PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 

Section 6.08 – Indemnification by CLC: CLC shall indemnify, defend and hold harmless Subscriber against any loss, damage or expense (including reasonable attorneys’ fees) incurred by Subscriber as a result of claims, actions, or proceedings arising from infringement by the Services or Software of copyright, trademark, patent, or other proprietary rights of any third party. CLC shall have no liability for any infringement action or claim that is based upon or arising from Subscriber Data. This Section sets forth the exclusive remedy of Subscriber against CLC with respect to any action or claim described herein.

Section 6.09 – Indemnification by Subscriber: Subscriber shall indemnify, defend and hold harmless CLC and its licensors against any loss, damage or expense (including reasonable attorneys’ fees) incurred by CLC or its licensors  as a result of claims, actions, or proceedings arising from Subscriber 's (i) use of or access of the Services or Software or (ii) breach of any term of this Agreement, except for claims for which CLC is liable for under Section 6.07.

Section 6.10 – Conditions of Indemnification: The obligations under the foregoing indemnities are subject to the condition that the party seeking indemnification give the other: (i) prompt written notice of any claim or action for which indemnity is sought; (ii) complete control of the defense and settlement thereof by the indemnifying party; and (iii) cooperation of the other party in such defense.

ARTICLE VII: Intellectual Property AND CONFIDENTIALITY 

Section 7.01 – Software and Services: Subscriber acknowledges and agrees that, as between CLC and Subscriber, CLC is the sole and exclusive owner of all rights, title and interest in and to the Software and Services and Subscriber shall not assert any claims to the contrary. Except as expressly permitted herein, Subscriber shall have no right or license to, and Subscriber shall not, use, copy, print, display, publish, transmit, sublicense or otherwise transfer, distribute or make available to others, edit, modify or create any derivative works of all or any part of the Software or Services.

Section 7.02 – Trademarks: All trademarks, service marks, trade names and logos appearing on or within the Software or Services are the property of CLC and its licensors and suppliers. All use of such marks shall inure to the benefit of CLC and its licensors and suppliers, and the use of such marks in conjunction with any other marks shall not create a unitary or composite mark. 

Section 7.03 – Software Restrictions: Subscriber agrees not to reproduce, copy, modify, translate, reverse engineer, disassemble, de-compile or otherwise attempt, or permit others to attempt, to discover the source code of the Software, in whole or in part, except to the extent that such prohibition is restricted by applicable law. Subscriber agrees not to use the Software in any way to design or develop a competing software product.  Subscriber shall not permit any parent, subsidiaries, affiliated entities or third parties to use the Software and Documentation without the prior written permission of CLC.

Section 7.04 – Third Party Technology: Subscriber hereby acknowledges that the Software and Services incorporate or use Third Party Technology (in whole or in part) for use in connection with the Software and Services.  Subscriber acknowledges that use of the Third Party Technology when accessing the Software and Services is subject to any and all terms and conditions for such Third Party Technology as provided by owner or licensor of the Third Party Technology.

Section 7.05 – Copies: Subscriber shall not copy the Software, Services, or Documentation and shall take reasonable measures to prevent the Software, Services, or Documentation from being copied without the prior written consent of CLC.

Section 7.06 – Confidentiality:  “Confidential Information” means any information received by one party (the “receiving party”) from the other party (the “disclosing party”) and which the receiving party has been informed or has a reasonable basis to believe is confidential to the disclosing party, unless such information: (1) was known to the receiving party prior to receipt from the disclosing party; (2) was lawfully available to the public prior to receipt from the disclosing party; (3) becomes lawfully available to the public after receipt from the disclosing party, through no act or omission on the part of the receiving party; (4) corresponds in substance to any information received in good faith by the receiving party from any third party without restriction as to confidentiality; or (5) is independently developed by an employee or agent of the receiving party who has not received or had access to such information. Notwithstanding the foregoing, (i) all CLC functional specifications and (ii) the Password shall be considered Confidential Information under this Agreement.

Each party agrees to maintain Confidential Information received from the other in confidence and neither use nor disclose such Confidential Information, without the prior written approval of the disclosing party, except as required to perform its obligations hereunder and comply with any order of a court or any applicable rule, regulation or law of any jurisdiction. In the event that a receiving party is required by judicial or administrative process to disclose Confidential Information of the disclosing party, it shall promptly notify the disclosing party and allow the disclosing party a reasonable time to oppose such process. Each party shall protect Confidential Information of the other by using the same degree of care, but not less than a reasonable degree of care, to prevent unauthorized disclosure or use as that party uses to protect its own confidential information of like nature. Subscriber agrees that it shall not disclose to any third party any information obtained through the use of the Services (except for the Subscriber Data). The foregoing obligations shall remain in force for five (5) years following any termination or expiration of this Agreement.

ARTICLE VIII: DEFINITIONS AND MISCELLANEOUS

Section 8.01 – Definitions: The following definitions shall apply: 

(1)            Authorized Person: The term “Authorized Person” shall mean (i) employees and legal counsel of Subscriber who agree to maintain the confidentiality of such Confidential Information in consideration for receiving such Confidential Information; and (ii) individuals or organizations who are authorized in writing by CLC to receive Confidential Information.

(2)            Defect: The term “Defect” shall mean programming or software design errors that substantially impair the performance, utility, and functionality of the Software as represented in the Documentation.

(3)            Documentation: The term “Documentation” shall mean the user’s guide and other information and documentation relating to the Software and Services in electronic or printed form as made available to Subscriber by CLC.

(4)            Password: The term “Password” shall mean that certain password and user name assigned by CLC to Subscriber for purposes of accessing the Software and Services.

(5)            Services: The term “Services” shall mean any services provided by CLC to Subscriber pursuant to Article II hereof, excluding Additional Services.

(6)            Software: The term “Software” shall mean the executable code for the computer software programs accessible online via the Internet by Subscriber hereunder, as listed on Exhibit B hereto.

(7)            Subscriber Data: The term “Subscriber Data” shall mean any information, data, or any other technology uploaded, posted, processed, transmitted, or submitted by Subscriber to the Software.

(8)            Third Party Technology: The term “Third Party Technology” shall mean any and all third party technology, including (without limitation) computers, equipment and software, incorporated in whole or part in the Software or Services or used in connection with the Software or Services.

(9)            Unauthorized Access: The term “Unauthorized Access” shall mean any access to the Software, Services, or Documentation except for (i) the exclusive purposes of using and accessing the Software and Services according to the Documentation on the Internet using the Password; (ii) searching, retrieving, processing, and downloading Subscriber Data; and (iii) training employees of Subscriber in the use of the Software or Services.

(10)         Unauthorized User: The term “Unauthorized User” shall mean any individual who accesses the Software, Services, or Documentation except for: (1) employees of Subscriber authorized by Subscriber to access the Software, Services, and Documentation for (i) the exclusive purpose of using and accessing the Software and Services according to the Documentation on the Internet using the Password; (ii) searching, retrieving, processing, and downloading Subscriber Data; and (iii) training employees of Subscriber in the use of the Software or Services; and (2) Authorized Persons who are authorized in writing by CLC to access the Software, Services, and Documentation.

(11)         User Limit: The term “User Limit” shall mean the maximum number of Users authorized by CLC to concurrently access the Software and Services, as specified on Exhibit B hereto.

(12)         Users: The term “Users” shall mean employees of Subscriber who access the Software, Services, or Documentation, subject to the terms and provisions hereof.

Section 8.02 – Equitable Remedies: The parties hereby acknowledge that damages at law may be an inadequate remedy for CLC.  Therefore, CLC shall have the right of specific performance, injunction, or other equitable remedy in the event of a breach of this Agreement by Subscriber.

Section 8.03 – Assignment: This Agreement shall bind the parties and their successors and permitted assigns. Subscriber may not assign this Agreement without the prior written consent of CLC. The term “assign” or “assignment” shall include any transfer by merger, acquisition, stock transfer or other consolidation with another entity or sale of all or substantially all of Subscriber’s assets. Any assignment attempted by Subscriber without the written consent of CLC shall be void.

Section 8.04 – Independent Contractor: The relationship of the parties established by this Agreement is solely that of independent contractors, and nothing contained in this Agreement shall be construed to: (i) give any party the power to direct and control the day-to-day activities of the other; or (ii) constitute such parties as partners, joint venturers, co-owns or otherwise as participants in a joint or common undertaking; or (iii) make either party an agent of the other for any purpose whatsoever.  Neither party nor its agents and employees is the representative of the other for any purpose, and neither has power or authority to act as agent or employee to represent, act for, bind, or otherwise create or assume any obligation on behalf of the other.

Section 8.05 – Notices:  Any notice, consent or other communication in connection with the Agreement shall be in writing and may be delivered in person or by mail. If hand delivered, the notice shall be effective upon delivery. If served by mail, the notice shall be effective three (3) business days after being deposited with the United States Postal Service by certified mail, return receipt requested, addressed appropriately to the intended recipient, at the address set forth above (if for CLC) or at the address set forth on the signature page hereto (if for Subscriber). Each party may change its address for notification purposes by giving the other party written notice of the new address and the date upon which it shall become effective.

Section 8.06 – Waiver:  No delay or omission by either party to exercise any right or power it has under this Agreement shall impair or be construed as a waiver of such right or power.  A waiver by either party of any covenant or breach shall not be construed to be a waiver of any succeeding breach or of any other covenant.  All waivers must be in writing and signed by the party waiving its rights.

Section 8.07 – Governing Law, Arbitration: This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without reference to the conflict of law principles therein. Any dispute or claim arising out of, or in connection with, this Agreement shall be finally settled by binding arbitration in Raleigh, North Carolina, in accordance with N.C. Gen. Stat. § 1-567.1 et seq. (the “Uniform Arbitration Act”) and the then-current rules and procedures of the American Arbitration Association by one (1) arbitrator appointed by the American Arbitration Association. The arbitrator shall apply the law of the State of North Carolina, without reference to rules of conflict of law or statutory rules of arbitration, to the merits of any dispute or claim. Judgment on the award rendered by the arbitrator may be confirmed, reduced to judgment and entered in any court of competent jurisdiction. The parties agree that, any provision of applicable law notwithstanding, they will not request, and the arbitrator shall have no authority to award, punitive or exemplary damages against any party. 

Section 8.08 – Severability:  If any provision of this Agreement is held to be unenforceable, then both parties shall be relieved of all obligations arising under such provision, but only to the extent that such provision is unenforceable, and this Agreement shall be deemed amended by modifying such provision to the extent necessary to make it enforceable while preserving its intent or, if that is not possible, by substituting another provision that is enforceable and achieves the same objective and economic result.

Section 8.09 – Entire Agreement; Amendments:  This Agreement, including all of its exhibits, each of which is incorporated into this Agreement, is the entire agreement between the parties with respect to its subject matter, and supercedes and replaces any prior agreement between the parties with respect to said subject matter and there are no other representations, understandings or agreements between the parties relative to such subject matter.  No amendment to, or change, waiver or discharge of any provision of this Agreement shall be valid unless in writing and signed by any authorized representative of the party against which such amendment, change, waiver or discharge is sought to be enforced.

Section 8.10 – Force Majeure: Neither party shall be liable to the other by reason of any failure of performance hereunder (except failure to pay) if such failure arises out of causes beyond such party’s reasonable control, despite the reasonable efforts and without the fault or negligence of such party.  Any party experiencing such an event shall give as prompt notice as possible under the circumstances. Without limiting the generality of the foregoing, CLC shall not be liable to Subscriber in any way for any failure or delay in the performance of its obligations hereunder which failure is caused, directly or indirectly, by the failure of any matter for which Subscriber is responsible under this Agreement.

IN WITNESS WHEREOF, each party hereto has caused this Agreement to be executed by its duly authorized representative.

SUBSCRIBER: __________________                                           CLC, INC.

By:                                                                                                          By:                                                                         

Name:                                                                                                     Name:                                                                    

Title:                                                                                                       Title:                                                                      

 Address:

______________________________

______________________________

______________________________

 

 

EXHIBIT A

 

Term:  This Agreement shall commence on the Effective Date and shall continue for a period of __________________ (___) month(s).  Thereafter, the term shall renew as set forth in the Agreement. Notwithstanding anything else in the Agreement to the contrary, if the foregoing initial term is twelve months, then, upon the election of Subscriber (upon written notice to CLC at least thirty (30) days prior to the end of the initial twelve month term), this Agreement shall be automatically amended such that, following the expiration of the initial twelve month term, the term of the Agreement shall be for one (1) month, which term shall automatically renew for additional one (1) month periods unless either party provides the other party with written notice of termination at least thirty (30) days prior to the end of the then-current term.  If Subscriber elects to amend this Agreement as set forth in the preceding sentence, then the Subscription Fee shall also be automatically amended to equal CLC's then-current monthly Subscription Fee.                                   

Start-Up Fee: _______

Subscription Fee: _______

 

 

EXHIBIT B

 

Software:

 User Limit: _______