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Frequently Asked Questions
What is The Hosted Office
Network?
What does Hosted Office mean by a fully-integrated Windows-based computer
network?
What do I need on my end if Hosted Office is delivered as a service?
How is Hosted Office different from web hosting services or data center
providers?
Who does Hosted Office view as its chief competition?
How is The Hosted
Office Network priced?
What about
software applications and upgrades?
Why would I select Hosted Office over a premise-based computer system?
Why
should I trust my computer system to Hosted Office?
How does Hosted Office provide superior service for less than traditional
alternatives?
What is The Hosted Office
Network?
The Hosted Office Network is a fully-integrated,
fully-managed Windows®-based network including Microsoft® Office, Microsoft
Exchange and other applications delivered as a service. We turn
IT into just another monthly bill like your power, phone and water.
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What does Hosted Office mean by a fully-integrated Windows-based computer
network?
Hosted Office is a complete, end-to-end
business computer system including a network, security, remote access,
virus protection, SPAM filtering, desktop and server applications, data
backup and restore, unlimited end-user support, maintenance and disaster
readiness.
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What do I need on my end if Hosted Office is delivered as a service?
A PC and an internet connection is all that
is required to gain access to your fully-integrated Windows®-based network,
applications and files.
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How is Hosted Office different from web hosting services or data center
providers?
Hosted Office is a fully-managed service.
You are no longer responsible for any aspect of the service. Traditional
hosting providers sell space either as storage on a shared web server,
in a cabinet or on dedicated hardware owned and managed by the hosting
provider. However, with traditional hosting services, you must
hire or contract the personnel to manage the applications hosted by
the provider.
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Who does Hosted Office view as its chief competition?
Our primary competition is a premise-based
computer system where you buy or lease the hardware and software and
hire or contract the personnel to install and maintain it.
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How is The Hosted
Office Network priced?
Our fees range from $79 to $119 per person
per month. The Hosted Office Network provides a “pay-as-you-go”
model allowing you to add or reduce users, applications and services
as the needs of your business change.
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What about
software applications and upgrades?
The Hosted Office Network handles all your
Microsoft licensing needs from desktop to server applications.
Upgrades for Microsoft software are included in our service. We
will host and manage other applications specific to your business or
industry provided the software licenses are current.
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Why
would I select Hosted Office over a premise-based computer system?
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Improved cash flow – fixed per
person per month fee conserves capital and removes unexpected break-fix
and maintenance expenses.
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Higher productivity – work from
any location as if you were at the office with a fully-managed service
allowing you to focus on your business.
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Greater flexibility – allows
you to easily move, expand or add locations.
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Security – protecting you from
internal and external threats with virus protection, SPAM filtering,
network authentication and ballistic-proof data center.
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Reliability – data center offers
redundant power and communication systems providing a level of service
rarely found in a traditional office.
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Disaster readiness – business
systems and data are hosted and managed offsite unaffected by events
at your physical location.
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Why
should I trust my computer system to Hosted Office?
Trust The Hosted Office Network with your data network because:
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Hosted Office is committed: 100% of
our clients are referenceable and willing to discuss their experience.
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Hosted Office project management: Our
experienced project managers will plan and coordinate your transition
to The Hosted Office Network.
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Hosted Office is responsive: We provide
real-time support via Remote Assistance.
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Hosted Office is secure and reliable:
Our ballistic-proof data centers provide a level of security and
reliability rarely found in a traditional office.
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How does Hosted Office provide superior service for less than traditional
alternatives?
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By delivering a computer network as
a service, Hosted Office eliminates the need to buy or lease hardware
and software and hire the IT personnel to install and maintain premise-based
systems.
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Using large, high-end servers, Hosted
Office creates economies of scale that deliver performance and reliability
at a price point not available with traditional premise-based systems.
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All systems are centralized and easy
to maintain, so we eliminate hourly support fees.
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Hosted Office provides unlimited end-user
support and Remote Assistance allowing a customer service representative
to see your desktop and troubleshoot issues in real-time.
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