Frequently Asked Questions



What is The Hosted Office Network?
What does Hosted Office mean by a fully-integrated Windows-based computer network?
What do I need on my end if Hosted Office is delivered as a service?
How is Hosted Office different from web hosting services or data center providers?
Who does Hosted Office view as its chief competition?
How is The Hosted Office Network priced?
What about software applications and upgrades?
Why would I select Hosted Office over a premise-based computer system?
Why should I trust my computer system to Hosted Office?
How does Hosted Office provide superior service for less than traditional alternatives?


What is The Hosted Office Network?

The Hosted Office Network is a fully-integrated, fully-managed Windows®-based network including Microsoft® Office, Microsoft Exchange and other applications delivered as a service.  We turn IT into just another monthly bill like your power, phone and water.

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What does Hosted Office mean by a fully-integrated Windows-based computer network?

Hosted Office is a complete, end-to-end business computer system including a network, security, remote access, virus protection, SPAM filtering, desktop and server applications, data backup and restore, unlimited end-user support, maintenance and disaster readiness.

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What do I need on my end if Hosted Office is delivered as a service?

A PC and an internet connection is all that is required to gain access to your fully-integrated Windows®-based network, applications and files.

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How is Hosted Office different from web hosting services or data center providers?

Hosted Office is a fully-managed service.  You are no longer responsible for any aspect of the service.  Traditional hosting providers sell space either as storage on a shared web server, in a cabinet or on dedicated hardware owned and managed by the hosting provider.  However, with traditional hosting services, you must hire or contract the personnel to manage the applications hosted by the provider.

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Who does Hosted Office view as its chief competition?

Our primary competition is a premise-based computer system where you buy or lease the hardware and software and hire or contract the personnel to install and maintain it.

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How is The Hosted Office Network priced?

Our fees range from $79 to $119 per person per month.  The Hosted Office Network provides a “pay-as-you-go” model allowing you to add or reduce users, applications and services as the needs of your business change.

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What about software applications and upgrades?

The Hosted Office Network handles all your Microsoft licensing needs from desktop to server applications.  Upgrades for Microsoft software are included in our service.  We will host and manage other applications specific to your business or industry provided the software licenses are current.

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Why would I select Hosted Office over a premise-based computer system?

  • Improved cash flow – fixed per person per month fee conserves capital and removes unexpected break-fix and maintenance expenses.

  • Higher productivity – work from any location as if you were at the office with a fully-managed service allowing you to focus on your business.

  • Greater flexibility – allows you to easily move, expand or add locations.

  • Security – protecting you from internal and external threats with virus protection, SPAM filtering, network authentication and ballistic-proof data center.

  • Reliability – data center offers redundant power and communication systems providing a level of service rarely found in a traditional office.

  • Disaster readiness – business systems and data are hosted and managed offsite unaffected by events at your physical location.

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Why should I trust my computer system to Hosted Office?
Trust The Hosted Office Network with your data network because:

  • Hosted Office is committed: 100% of our clients are referenceable and willing to discuss their experience.

  • Hosted Office project management: Our experienced project managers will plan and coordinate your transition to The Hosted Office Network.

  • Hosted Office is responsive: We provide real-time support via Remote Assistance.

  • Hosted Office is secure and reliable: Our ballistic-proof data centers provide a level of security and reliability rarely found in a traditional office.

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How does Hosted Office provide superior service for less than traditional alternatives?

  • By delivering a computer network as a service, Hosted Office eliminates the need to buy or lease hardware and software and hire the IT personnel to install and maintain premise-based systems.

  • Using large, high-end servers, Hosted Office creates economies of scale that deliver performance and reliability at a price point not available with traditional premise-based systems.

  • All systems are centralized and easy to maintain, so we eliminate hourly support fees.

  • Hosted Office provides unlimited end-user support and Remote Assistance allowing a customer service representative to see your desktop and troubleshoot issues in real-time.

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